Saturday, August 21, 2010

Doing it the Easy Way and BEING the expert.

Today was my Saturday to run the Retail Ship.
I definitely have a love/hate relationship with retail.  I hate (i.e. get majorly embarrassed) when I get asked questions that I CLEARLY do not know the answer to.

One thing that is good, I suppose, is that when I actually work a Saturday and get the crap embarrassed out of me due to my own ignorance regarding the products I am trying to sell....or if it takes me forever to find something because the information is not easily available.......that embarrassment is a big motivator!

And I get to experience small issues that go un-fixed multiple times....another motivator!   

I am working on OWNING the expertise. 
This again is requiring me to get a lot more knowledge than I have now....QUICKLY.
Actual product knowledge...but also general knowledge in the field.

You have to love the Internet............in not long you can find basic info about basically anything. 

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